Intelligent reception for any practice
Don't watch a demo.Call it.
Tylum Voice is an intelligent receptionist for any practice: your front desk, not your backstop. It answers every call you send it, day and night, handles the questions your callers ask most, routes what's urgent by your rules, books appointments, and emails you a transcript after every call.
Line open · call it now (408) 790-0686 Ask Sam what your callers would ask. She can book you a free 15-minute consult with our founder, too. Tap to call Real number. Real product. No form, no sales call.The problem
A missed call can become
someone calling someone else
When the line is busy, the office is closed, or staff are already with a client, a caller may reach voicemail and try another office.
So Sam doesn't wait for the overflow. Send her every call, and every caller gets an answer, any time of day.
What it does
A front desk that never steps away
Day and night, weekends included. No hold music, no phone menu, no "please listen carefully as our options have changed." You choose whether to send Sam all your calls or only the ones nobody picks up.
On every plan, Sam books an open time in Tylum's built-in calendar while the caller is still on the line. On Pro you can also sync Google Calendar or Outlook through a private link, so your busy times are blocked.
Tell Sam your hours, location, parking, services, prices and which insurance you take. Sam answers the questions your front desk answers all day.
You decide what counts as urgent. On Basic, Sam transfers a call to a person when the caller asks. Pro adds automatic urgent and VIP triggers, with a warm handoff and a quick briefing for whoever picks up, and different rules after hours.
A transcript and a short summary arrive by email after every call. Nothing depends on someone remembering to write a note.
Proof
You don't have to take our word for it
Call the number the way one of your callers would. Ask about hours or pricing, or book a real appointment: on this line, Sam books you a free 15-minute consult with our founder. If Sam handles you well, she'll handle them well.
Hi, um, do you have anything this week? My crown came loose.
That sounds uncomfortable — let's get you seen. I have Thursday at 8:40am or Friday at 2pm. If it's painful now, I can also flag this for the on-call dentist.
Thursday's good. It's not painful, just annoying.
Booked for Thursday at 8:40. Can I take the best number for the office to reach you on?
This is an illustrative example, not a real customer call. A transcript and summary are emailed to the practice after each call.
Who it's for
Any kind of office,
one very patient receptionist
Built for offices like these, and many more. They're examples, not the limit: if your phone rings with people who need an answer, Sam can take the call.
Setup
Set up in an afternoon,
not next quarter
Give Sam your website and she drafts what she knows: hours, services, location. You approve every fact before Sam says it to a caller.
You get your own Tylum number and forward your office line to it: every call, or only the ones you don't pick up. You keep the number your clients already have, and nothing is ported.
Try Sam in your browser as often as you like before she goes anywhere near a real client. Edit any fact until it sounds like your office.
A transcript and summary arrive by email after each call, and you can change the rules whenever you want.
You do the setup yourself in the app. If you'd like a hand, a person answers at [email protected].
Pricing
Straightforward pricing
Every plan starts with a 14-day free trial, up to 60 minutes of calls. A card is required, but the charge today is $0. No contract; cancel any time.
300 minutes of calls a month
Launch offer — double our standard 150. Customers who start now keep it for as long as they stay subscribed.- Sam answers every call you send her, any time
- Books appointments in Tylum's built-in calendar
- Transcripts and call summaries by email
- Transfers to you when a caller asks for a person
- Extra minutes $0.20 each
- Google/Outlook sync and warm transfers
1,000 minutes of calls a month
Launch offer — double our standard 500. Customers who start now keep it for as long as they stay subscribed.- Everything in Basic
- Syncs with Google Calendar or Outlook
- Sam briefs your staff before handing a call over
- Urgent and VIP triggers with a warm handoff
- Different rules after hours
- One business, one calendar, one transfer number
- Extra minutes $0.20 each
Built around your call volume
- Several locations, numbers or team calendars
- Transfers to the right person or office
- Setup done with you, and Sam trained for your workflow
- Everything in Pro
- Minutes sized to your call volume
You pay for the time Sam is on the line, added up over the month. Go over and you're billed $0.20 a minute — Sam never stops answering on a paid plan. We email you at 80% and again at 100% so it isn't a surprise. Full pricing details →
Questions
The things people actually ask
What is Tylum Voice?
Tylum Voice is an intelligent receptionist for any practice or office. It answers every call you send it, day or night, takes messages, books appointments, transfers calls by your rules, and emails you a transcript and summary after each call.
Is Tylum Voice only for after-hours calls?
No. Tylum Voice answers any call you send it, day or night: during busy hours, at lunch, after hours or all the time. You choose in setup whether Sam takes every call or only the ones nobody picks up.
Where is Tylum Voice built and run?
Tylum Voice is built and run in the United States. A person reads every message sent to [email protected], and you can call the demo line, (408) 790-0686, to book a free 15-minute call with our founder.
How much does Tylum Voice cost?
Basic is $49 a month with 300 minutes of calls, Pro is $129 a month with 1,000 minutes, and Enterprise is priced to fit. Those minutes are a launch offer, double our standard 150 and 500, and you keep them for as long as you stay subscribed. Extra minutes are $0.20 each.
How does the free trial work?
The trial lasts 14 days and includes up to 60 minutes of calls. A card is required at sign-up, but the charge today is $0, and if you cancel before the trial ends you're never charged. If you use all 60 minutes first, Sam takes messages until your plan starts.
Will my callers know it's an AI?
Sam never pretends to be a person: if a caller asks, she says she's an AI. When call recording is on (it is by default), Sam opens the call with “This call may be recorded.”
What happens when Sam can't handle something?
When Sam can't handle something, she follows the rules you set. On Basic, Sam takes a detailed message and transfers the call to a person when the caller asks. Pro adds automatic urgent and VIP triggers, a warm handoff with a short briefing, and different rules after hours.
Can Sam book appointments in my calendar?
Sam books appointments on every Tylum plan. She books open times in Tylum's built-in calendar while the caller is still on the line, and on Pro you can sync Google Calendar or Outlook through a private link so your busy times are blocked. There is no direct connection to practice-management software yet.
Does Pro cover more than one location?
Pro covers one business, one calendar and one transfer number. Several locations, numbers or team calendars are Enterprise.
Do I need a new phone number?
You don't need a new number: you keep the one your clients already have and forward it to your Tylum number. Nothing is ported.
Is there a contract?
There is no contract: Tylum is month to month. Switch plans or cancel from your account at any time.
Can I turn it off?
You can turn Tylum off any time. Turn off forwarding and your number rings exactly the way it did before, immediately.